My boss had a new phone line put in which disabled our voicemail system. Before spending a buttload of money to fix it, he gave me the manual to see what I could do. I've discovered nothing was deleted. All the voicemail boxes are still set to the proper extensions and our company greeting is still saved in the system.
At first, the general mailbox would pick up which made our clients very upset. I managed to get the automated attendant where they could search the company directory for their destination but I cannot figure out how exactly to restore the original saved greeting we had. I can find it just fine but I do not know how to set it so it picks up when nobody here answers.
I've tried reading some of the posts but could not find what I was looking for. If anybody could please help me it would be greatly appreciated!!!
