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Joined: Oct 2008
Posts: 240
Member
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Member
Joined: Oct 2008
Posts: 240 |
We've had 2 BCM 400 4.0 with the same problem: telephony OK; no VM, no network, no telset programming; LEDs keep on blinking.
We asked for an estimate from our Nortel certified repair contact, but they wouldn't disclose what they would repair!! If we had a new 4.0 we could troubleshoot piece by piece, but for now we keep our inventory low, for obvious reasons. We won't buy a BFT or a MSC card and keep it in stock when it's probably one or the other, at about 2-3k a piece.
We did replace the DIMMs with those from a 3.7 and noticed some progress, as it would stop blinking and be in error state, and the Welcome to BCM page would come up with a login window, but we can't get through it, no PW work.
The call pilot page would appear with an error message, too. That is as far as we got the last time we toyed with it.
Yes, I'm a frenchie; have a problem with that?? Well, I do!!
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Nortel Phone System Service in Canada
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