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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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OP
Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
I have a customer with a CIX40, GIPU, and one IP5132-SD. The system was installed around August. The customer finally gets his network ready at home and plugs in the phone. I had to adjust the programming in his router to get it to work, but when I left he was happy.
Now, 2 weeks later, he complains that the phone dies at least once a day and he has to reset it to get it back on-line (Display says Trying LAN IPU NOT FOUND)
I set up an IP5132 in my office yesterday morning and it was fine until about an hour ago. Same symptom. I can ping the card from my laptop and from the phone. Reset the phone, and 10 minutes later same thing.
I think I have ruled out the problem being at his house. I either have a flaky GIPU card or Brighthouse is having issues. I am leaning toward Brighthouse.....
What are your thoughts?
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