I've got a stratagy IVP8 in a CTX100 that was installed a few years ago. I haven't been in the system for quite a while, but need to get in now and add a mailbox.

The old PC with serial port I used to use died some time back, so I am trying to access the unit with a USB to serial converter and the R4 admin program. I know I have the USB device on the correct COM port - but when I run the admin program and enter the password (default used) I get a response that the system is unable to connect to the modem?

The only thing I am doing different here is using a different PC with the USB-serial converter. The cable to the IVP8 is the same as I used before, and I am pretty sure I was using this install of the admin program (although I am not 100% sure what version I had on that old PC)

Wondering if anyone has any suggestions of what to check or perhaps a different approach...........before my nervous breakdown.

Thanks! :scratch: