You say he configured it differently because a change to different type of lines? It sounds like he has the programing wrong. Do you switch from copper to a PRI? Your voice mail may be working perfectly if you can access your mailbox. Can you send a voicemail to another extension? Also let me get this right you currently have intramail and you want to get intramail again? Your management of the mailboxes will be the same. The only way it will change if you go up a level and get Aspire mail or Aspire Mail DMS.