My customer is trying to add CID. The system is a compact ver. 2.8 with MISC 2 card. I checked MMC312 & 414. No CID information is recieved by the system. I can hear the CID info being sent while monitoring the line with my test set but for some reason I'm still not getting any CID Info. Could there be a compatiblity issue with the CO? The CO is supposed to be a GTE5 Switch? Any help would be greatly appreciated! Steve