Howdy,
We're a relatively new Samsung OfficeServ dealer and one thing I've noticed is their post installation collateral materials suck or are non-existent.
I get a Quick Reference tri-fold kind of guide that I can order from Graybar for the phone and voicemail (nothing comes with the phone?!?!?!) but no full sized user's guide.
:shrug:
But for administration, user updates, full sized user guide, speed dials, VM password resets, etc. there isn't anything there so I'm typing one up.
:read:
It's kind of ridicules that after install or for training we don't have anything to give them. Nothing.
:scratch:
Are there any dealer groups or would anyone be interested in sharing training / cheat sheets, etc?
Thanks!
Bügeleißen
[email protected] :db: