|
|
|
|
Joined: Sep 2007
Posts: 1,173
Member
|
Member
Joined: Sep 2007
Posts: 1,173 |
We do what Mfecko does plus make up a one-page cheat sheet in Word that is customized to the customer. Every user application is different. A user that has direct trunk keys vs call keys, park keys, etc, all so different that a standard guide doesn't cut it.
It takes a lot less time to type something up each time then it does to do more on-site training.
Most 'factory' user guides are confusing and worthless and should only be used to supplement a custom guide.
The attention span of a user is usually about three minutes at best, so a one-page user guide is about all that will work. Skip all the fluff features and get right down to the brass tax of answering/transferring calls.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Forums84
Topics94,299
Posts638,872
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
100
guests, and
311
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
