Welp, I'm getting somewheres. I setup the ring plans to ring a voicemail group and used the RTO button to force the system to that ring plan. It nicely lights the led, "on", which will indicate to the client that the Auto Attendant is on, and turning it off puts it back to the regular schedule. I don't see needing to program the RP key though, as the RTO does the same thing. Is it better to use two buttons?
Thanks again,
al
