|
|
Joined: Dec 2012
Posts: 5
Member
|
OP
Member
Joined: Dec 2012
Posts: 5 |
I have a customer that has a samsung prostar dcs compact and they just moved to a smaller office. They are requesting that only 1 phone in their office ring, but they want everyone to be able to answer the call if they hear the phone ringing. I tried MMC 406 and set all incoming lines to ring at extension 201 but when I did that, no one except 201 could answer the incoming calls. I also tried MMC 302 and assigned them all to the same pickup group but that didn't work either. On a side note, the way their phones are set up now is for dial 9 access, so when you are at any phone and you press the Call 1 or Call 2 button, nothing happens, so could the dial 9 access be what is causing my problem?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,299
Posts638,875
Members49,770
|
Most Online5,661 May 23rd, 2018
|
|
1 members (nortelvoip),
154
guests, and
305
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|