I have a customer that has a samsung prostar dcs compact and they just moved to a smaller office. They are requesting that only 1 phone in their office ring, but they want everyone to be able to answer the call if they hear the phone ringing. I tried MMC 406 and set all incoming lines to ring at extension 201 but when I did that, no one except 201 could answer the incoming calls. I also tried MMC 302 and assigned them all to the same pickup group but that didn't work either. On a side note, the way their phones are set up now is for dial 9 access, so when you are at any phone and you press the Call 1 or Call 2 button, nothing happens, so could the dial 9 access be what is causing my problem?