I'm confused.

To have the general mail box show messages and have access to an extension, you don't use 551. Program a virtual mail box key on the extension. As an example, if mailbox 300 is your general mail box, go to any phone, press and hold down any programmable key and then select virtual mail box and input 300. You can do this with as many extensions as you want.

If you want to send notification to an external number, then you use 551.

Rcaman

Americom, Inc.
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