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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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OP
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
I had a new customer call me today.
They have a CICS 2.0 Norstar.
They have had this for over 15 years - so it is not that they don't know how to use it.
They have been using the Auto Attendant in the system not any Voice Mail Unit.
At night they turn the NON-BUSINESS setting ON.
When they come in the morning they turn it off.
Recently when they turn it off, it says that it is off, but it still answers for NonBusiness.
They have to do it a second time or sometimes a third time for it to turn off.
Any ideas on this one? I have almost never worked with internal AA.
When I did it was SO long ago I don't remember.
Customer was asking if this is a sign the system will die.
I appreciate any input, feedback, or something to try.
Jim
If CON is the opposite of PRO
Then what is the opposite of Progress?
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