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Joined: Apr 2001
Posts: 1,390
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OP
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Joined: Apr 2001
Posts: 1,390 |
Do any of you use a database to organize information regarding each of your clients, other than the standard name, telephone, and address. Im looking for something fairly comprehensive and adaptable, preferably written in mySQL or SQL.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
off the shelf... Goldmine or ACT. I use ACT. It customizable for the data entry. Reminders for warranty or maintenance expiry. Syncs to outlook and Winfax. Nice product.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
Does it sync to quickbooks?
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Joined: Dec 2002
Posts: 9,424 Likes: 1
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Joined: Dec 2002
Posts: 9,424 Likes: 1 |
I keep pretty simple records. I use a triplicate work order form on each job, make a workorder on the computer in Word, and keep a spreadsheet of the customer name, date of work, and amount paid.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
We use Tiger Paw. It does a lot, but for me it was a little hard to get used to.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Outlook will sync with quickbooks. I beleive ACT will too.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Originally posted by markk:
Does it sync to quickbooks? I don't know I don't quickbooks
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jul 2003
Posts: 766
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Joined: Jul 2003
Posts: 766 |
Outlook syncs with Quickbooks and my PDA.......
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Joined: Oct 2001
Posts: 70
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Joined: Oct 2001
Posts: 70 |
Rustynails
We have used several over the years. Started with PhoneBiz then when we integrated that with QuickBooks and as of a year ago we went with the full suite of TigerPaw as well. We are now working to deploy wireless access to all our techs laptops so they can do tickets realtime at the customer sight.
Not to mention all the other benifits. TigerPaw runs from a SQL server if I am not mistaken.
Mike
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