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That is the reply when I dial "9" on my 5330,5224,5212 sets. I checked the system programming and it seems to be ok. I checked the ARS and PRI programming it seems to be ok also...any ideas?
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
New install, or sudden failure? Model/release of Mitel? John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jun 2004
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New Install, 3300 CX (another one),
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Do incoming calls work?
The prompt means either you're restricted from making the call, or the carrier won't allow it.
Do you have any enties in COR assignment??
Take them out until you can verify where the problem exists.
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Joined: Jun 2004
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Nothing in the COR Assignment. But only using 2 trunks on a PRI...
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Do you have any interconnect restrictions? Also check the COS for the stations and trunks for public access.
JimmyV
"Well informed people know it is impossible to transmit the voice over wires. Even if it were, it would be of no practical value" Boston Post, 1865
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Joined: Aug 2006
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I am not a 3300 guy, but if this is like any other Mitle "Not Allowed" usually has to do with the device interconnection table and you may not have the sets and the PRI trunks allowed to talk to each other.
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Neede public access via DPNSS on in the class of service
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Found the problem....9 was in FAC table for access to MLPP...dumb mistake...thanks for all the input.
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