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Joined: Jul 2003
Posts: 34
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OP
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Joined: Jul 2003
Posts: 34 |
Hello all,
I have a customer with a Norstar CICS and CallPilot 150. They have just called me and informed that they received a bill for over $1500 in calls to India. Noone was in the office at the time of these calls.
AT&T is telling that somebody probably hacked their voicemail a/a and is calling out through that .... is something like that possible with a CallPilot ... I have heard of this on Meridian systems, but not CallPilot.
If this is possible, is there anything I should do to prevent this in the future?
Any help is greatly appreciated.
Carl.
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Nortel Phone System Service in Canada
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Joined: Apr 2001
Posts: 1,390
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Joined: Apr 2001
Posts: 1,390 |
search this forum and you will find many past Topics on this subject. Post back if you need help.
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Joined: Feb 2006
Posts: 598
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Joined: Feb 2006
Posts: 598 |
Always restrict your voicemail ports and advise your customers to use passwords other than 1234 ot 1111.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
Look at "nam outbound transfer" about 15 posts down.
Tells you everything you need to know.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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