atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems ta824 & tva50 - message waiting notification

I cannot get message waiting notification via phone to work. In the TVA:
Mailbox Parameters:Device Notification for Unreceived Message -- Yes
COS 1 (default settings)
Notification Schedule: continuous
Device Notification Timers: all 0


System Parameters:
Outgoing Call Ports: 1-2

In the ta824:
Line Preference for vm ports: idle line
COS: 1 for both vm ports
Outgoing call checked for day/nt/lunch for vm ports on all live co's

I've tried with & without a 9, for device number.
After I leave a message in mailbox, I never see a CO appearance light. The vm tells me 'I'll notify by telephone' She lies!

What am I missing?

Line pref should be left @ default of "no line" in 824.
Out dial must preface with a "9".
Device numbers are 1 - 3, not 9.
Device must be turned on.
Use utility to in TVA console to monitor progress.
This will tell you if TVA or 824 is the problem.


:bang: :bang:

Very cool. Line pref is probably it. I'll try that & post results.

Thanks!

I changed the line preference to 'No Line'.
Works!

Thanks again.