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Joined: Apr 2010
Posts: 40
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Joined: Apr 2010
Posts: 40 |
Still a little new programming Panasonic, still finding some things I don't know. I have a customer that has an emergency mailbox for after hours. They want it to call out to a cell phone when a message is left. I have not gotten this to work as of yet. I see the section where you can have 3 different things programmed and where to tell it how many tries and when to try it. But if I leave a message it does nothing. Is there something I am missing to do either in the phone system (TDA50) or voice mail? Right now I have their DX 80 with the emergency box. Any help would be appreciated.
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Joined: Apr 2010
Posts: 40
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Joined: Apr 2010
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I have been looking around and saw in the notification parameters, the notification schedule. Did not know if you also have to have external message delivery turned to active? I talked to another tech briefly and he said that I didn't have to worry about that but the COS in the phone system and voice mail. Still would like some in-site please.
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Joined: Jan 2007
Posts: 2,116 Likes: 2
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Joined: Jan 2007
Posts: 2,116 Likes: 2 |
it could be 2 things. 1 is cos of the mailbox is in a cos that is allowed external message notation, and 2. the voice mail ports have to be in a cos to allow calls external. make sure all voice mails most importantly the mailbox's 999 and 998 have passwords to prevent toll fraud
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Apr 2010
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Joined: Apr 2010
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What do I change in the phone system cos to allow the external calls? I assume it would be under CO & SMDR; call forward to CO?
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Joined: Aug 2009
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thats it! but also look in flexible day/night outward dialing assignments for the exts that the voicemail physically connected to that will stop vm from grabbing a trunk too!
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