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Joined: Apr 2005
Posts: 13
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OP
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Joined: Apr 2005
Posts: 13 |
Hi
We've got a DK280 with a doubled-up RCOU1 / RCOS1. One of the lines (#4) has no dialtone. If I swap ports on the RCOU1 line #2 goes dead and #4 comes up. I am assuming a bad RCOU board, correct? What am I overlooking?
Thanks for your help.
Tom
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Joined: Feb 2005
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Do you have dialtone on all four lines? check for dial tone at the end of the jack going into the RCOU card
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Joined: Apr 2005
Posts: 13
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OP
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Joined: Apr 2005
Posts: 13 |
I've got dialtone at both jacks. However since there are two lines at each jack, how do I check which one is giving the dialtone?
I had a bank of test jacks installed at the demarc and checked line 4 there. Have dialtone at demarc.
tom
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Joined: Mar 2001
Posts: 581
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Posts: 581 |
tsuve
you most likely have either a bad crimp or card
unless you have a replacement i'd replace the modular plug first. cards are getting cheap though.
m
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Joined: Sep 2004
Posts: 1,436
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Joined: Sep 2004
Posts: 1,436 |
Since the problem moves when you swap lines, the card is good. Line 1 (or 3) is on the center pins, line 2 (or 4) is on the next pins out. Most likely a bad crimp.
Joe
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No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
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Joined: Apr 2005
Posts: 13
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OP
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Joined: Apr 2005
Posts: 13 |
Thanks for the replies. I tested continuity on the plug and it looks like a break. I called our phone guy who installed the test bank at the demarc. I'm guessing that's where the bad crimp is.
Tom
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