atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Programming a button on DADM2020...

I'm a recently retired, 32yr Bell tech (Qwest). I've worked on old 1A2 Keysys, know enough about Meridian & Norstar to be dangerous, but have no experience with Toshiba systems. A friend has a small business with a Strata DK40i KSU (1 main, 1 expansion cab), and Contact DK VoiceMail card/system. They have 20 or so DKT2020-SD or DKT2010-S phone sets. The receptionist desk has a DKT2020-SD with two DADM2020 add-on modules.

My friend isn't happy with his existing Toshiba service dealer, and asked me if I could help him add one new phone. I found an existing/active jack where he wants it, and we've added the phone and set up the voice mailbox.

My problem: The limited service manuals he has on site are almost totally for the Contact DK Voicemail system. How do I program one of the receptionist DADM2020 buttons for this new extension phone?

Dan - former E911, DS0, DS1 tech in Phx area.

You need program *29 that is addon module
button assignments

the string would be
removed
you can program from any display

ports are 000- ascending
extensions probably 10- ascending
so 000 probably is 10


[This message has been edited by KENB (edited September 15, 2005).]

1st - Thanks for your help! I'm working on getting an I&M manual for this system.

2nd - I need just a little clarification.
The receptionist phone, which has two DADM2020 add-on modules, is Intercom ext 10. The new added phone is Intercom ext 32. We want to program button #04 on the receptionist's second add-on module for the new ext 32 phone.

If I understand correctly, ext. 10 = port 000. Ext 32 = port 022. Right?


BTW - this forum is slicker than greased lightning! Thanks for the help!

Dan, Phx.


[This message has been edited by dtmf (edited September 15, 2005).]

Yes as long as they are sequential

on x32 do icm #402 and confirm port in
display

Maybe not. Where is the Contact Voicemail? Exp Cab slot?
And by default once 1 key on a DADM is programmed all ports are in order i.e. lower left button on DADM #1 is port 000 so upper right is port 019.

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I believe the Contact VM card is in the main cabinet, not the expansion cab. I'll have to check which PCB slot it's in.

I'll also verify the port # on x32 set. I'm headed to the site within the hour. Thanks again for needed help.

Dan, Phx

Well... I must have missed something. I went to the receptionest phone (x10) and keyed in the sequence as listed, but nothing happened and the Add-on mod #2, button #4 doesn't work. I did this procedure with the receiver on-hook and no lines/buttons selected first. I did verify that x32 is phys and logical port 022.

Here's added info: The system is a Strata DK424, main KSU is a model DKSUB424A, expansion cab is model DKSUE280A. Contact VM card is in the main cab in PCB slot S14.

DADM2020 add-on mod #1 has buttons 1-20 programmed for sequential ext's 11-30. Add-on module #2 has buttons 1-3 programmed for ext's 33, 34, and 35. No other buttons on Add-on mod #2 are programmed. I noted that one reply stated something about buttons being sequential once the first button on the add-on mod is programmed. Is this what is keeping me from programming add-on mod #2 button #4 for ext 32?

Any added suggestions would be greatly appreciated. Thanks.

Dan, Phx

[This message has been edited by Bass Man (edited September 14, 2005).]

Programming on a DK424 is done at port 005, not port 000. Be carefull, a 424 is a big switch and can be tricky.
Stephanie

fat fingered

[This message has been edited by KENB (edited September 15, 2005).]