|
|
|
|
Joined: Jan 2006
Posts: 84
Member
|
OP
Member
Joined: Jan 2006
Posts: 84 |
Hello,
I have a customer who answers calls mainly on 2 extensions (10 and 11). Let's say extension 10 is on line 1, and line 2 calls in. Instead of getting a stutter beeping indicating another call, the line just flashes. Extension 11 is having the same problem. If the phone is idle, calls ring in fine.
I went into program 81 and verified all 4 lines are set to immediate ring and also checked program 39 to make sure the lines were programmed on the correct buttons. I should note that if extension 10 is on line 1, and a call comes in on line 2, extension 11 will ring and vice versa. Any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2007
Posts: 627
Member
|
|
Member
Joined: Jun 2007
Posts: 627 |
Does the Hold recall beeps work?
#6101 turns the beep volume up and down,
may be #6102, its been a while.
|
|
|
|
|
Joined: Dec 2006
Posts: 810
Member
|
|
Member
Joined: Dec 2006
Posts: 810 |
Check prog. 31 led 11(busy override-continuous) and
prog. *34 led 01(Camp-on Tone to standard telephone,
DKT, or EKT handset/Spkr)
make sure they are on.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
|
|
|
|
Forums84
Topics94,322
Posts638,963
Members49,779
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
77
guests, and
101
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
