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#211606 05/23/07 06:53 AM
Joined: Jun 2004
Posts: 80
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:bang: HAVE A PROBLEM WITH A PHONE ON DHS SYSTEM. WHEN TRYING TO MAKE CALL PHONE IS LOCKED OUT. I CAN INTERCOM ONLY. WENT INTO THE FEATURE 97 AND UNLOCKED IT, GOT COMFIRMATION TONE. PHONE IS STILL LOCKED OUT. THE PASSWORD IS CORRECT. ANY HELP?

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#211607 06/03/07 10:43 AM
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It sounds like perhaps that station's forced account code is turn on. Go thru that stations programing and make sure the forced account code is in in " N" position. Then you should be able to make a call.

nlemnah
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#211608 06/04/07 02:55 AM
Joined: Mar 2001
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Do a search in this forum using "locked". Over a year ago, I had a DHS with one phone that was locked---and no matter what I did---it wouldn't unlock.

I eventually switched jumpers to another port---and within a few months of that---replaced the system with a new one. Never really did solve the locked situation. Good Luck.


Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

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