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Joined: Mar 2008
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OP
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Joined: Mar 2008
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can someone recommend a good call accounting package to use with the XTS?
one of my techs is telling me Discovery CA is overpriced and doesn't work so i'm trying to find an alternative..
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
We've been using Tapit EX from Trisys Telecom for several years with good luck on all Vodavi systems.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
Joined: Jan 2008
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Discovery CA works just fine, I have it installed at 6 locations...overpriced? Well I have to agree that the add ons for the Enterprise version are a bit pricey but the pro version is compatible to Trivium and many others.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Dec 2005
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Another one to look at is this one. It is a web based call accounting system that definitely isn't for everyone, but the two we have set up for customers swear by it religiously. Don't know your circumstances, hope this info is at least enlightening.
When I die, I want to go peacefully in my sleep like my grandfather, not screaming and panicking like the passengers in his car.
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Joined: Oct 2004
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I agree with Ed on Tapit EX. Works nicely.
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Joined: Mar 2008
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thanks guys, i'll look into 'em..
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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