|
|
|
|
Joined: Jan 2007
Posts: 81
Member
|
OP
Member
Joined: Jan 2007
Posts: 81 |
I have an 8 slot cabinet. 3 power supply cards all C's. 5 DSTU cards, 1 8 ATRU/Loop card, and 8port Intra Mail. The system completely shuts down. It does have an UPS on it.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2005
Posts: 2,505 Likes: 2
Member
|
|
Member
Joined: Apr 2005
Posts: 2,505 Likes: 2 |
Does the system go into restart?
What version software?
I have seen this, the phone system plugged into the surge side of the UPS and not the battery side.
This was in a previous thread where the DS1000 was over heating because of the room it is in was to hot.
Check your power supplies. With 5 DSTU's you have a pretty good draw on them.
DSTU has 16 ports and you have 5 of them and only 1 8 port trunk card, they must have people waiting around for a line to become available
We get old too soon, smart too late
|
|
|
|
|
Joined: Nov 2001
Posts: 1,640
Moderator-NEC
|
|
Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
Make sure all of the Power supplies are the same model numbers. They MUST be either all 80005A or 80005B not a mix
|
|
|
|
|
Joined: Jan 2007
Posts: 81
Member
|
|
OP
Member
Joined: Jan 2007
Posts: 81 |
It is plugged into the battery side of the UPS. It is in a high school so there is not a lot of traffic on the system, unless they are calling into VM. Could the VM not have enough ports? Just a thought. Yes, it goes into restart mode.
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
have you tried changing out the UPS ?
could be a defective UPS
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Jan 2007
Posts: 81
Member
|
|
OP
Member
Joined: Jan 2007
Posts: 81 |
I have powered it with and without an UPS.
|
|
|
|
|
Joined: Jun 2006
Posts: 123
Member
|
|
Member
Joined: Jun 2006
Posts: 123 |
I agree with ttech I had the same problem and after many wasted hours trouble shooting it turned out to be a wrong power supply! Thanks Jayman!
|
|
|
|
|
Joined: Jan 2007
Posts: 81
Member
|
|
OP
Member
Joined: Jan 2007
Posts: 81 |
The power supplies are all the same model number. Does anyone have the commands or steps on how to capture a text file via hyper term. I have done this before but lost the steps.
|
|
|
|
Forums84
Topics94,307
Posts638,900
Members49,771
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
127
guests, and
24
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from i2.photobucket.com]](http://i2.photobucket.com/albums/y24/donbaker/Phone%20Stuff/baker_telecommunications_inc_small-.jpg)
