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Joined: Nov 2006
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Posts: 264 |
Hi,
In my SV8500 pbx and after a power failure, the system was completely down, when the power was on again every thing works fine EXCEPT the desk console SN716..when ever I want to use the console to make an internal or external call, I always hear a strong noise ...what could be the reason, and the solution for this failure???
Lee
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Joined: Aug 2005
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Is it on speaker? Is the handset damaged?
If you exchange the SN716 for another SN716, does the problem remain?
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Joined: Nov 2006
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not on speaker,nor the handset is damaged...
desk console works fine on sv8300...!!!!
Lee
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Joined: Aug 2005
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Sounds like a bad port. You might wish to program a new port as a console, and cross-connect to the new port.
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Joined: Nov 2006
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telephoneguy
I have only one PIR,and that means I can install only 2 desk consoles...I connected the console to ports 0 and 1 , and I got the same problem..!!!
Lee
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Joined: Nov 2006
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new findings:
I flipped the MB sw of the pa-cs33-c card on and again off the noise disappeared...
to cofirm that I switched off the power feeding the sv8500 pbx and switched it back on and checked the desk console, again the strong noise appears...when I flipped the MB sw on and off no noise...any idea about this issue and how to solve it??
Lee
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Joined: Nov 2006
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Hey guys
no one has comments on the latest findings regarding this problem....??????
Lee
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