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Joined: Aug 2005
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Looking for a fax board that supports DTMF routing. As in, phone system passes along DTMF (based on DID number) and fax server recognizes the DTMF and uses it to route to recipient. Currently have a Brooktrout TR200 that doesn't.
Toshiba Sales & Installation Tech
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Eicon Diva boards are supposed to do that. iFax solutions sells pre-configured fax servers with Eicon Diva boards, with Linux/HylaFax to do the fax routing. I've had good experience with them.
Rob Cashman Customer Support Engineer
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Originally posted by RobCalltrol: Eicon Diva boards are supposed to do that. iFax solutions sells pre-configured fax servers with Eicon Diva boards, with Linux/HylaFax to do the fax routing. I've had good experience with them. Interesting, I was just speaking with Toshiba Beta dpt and they are testing a system with a fax board that will do this as well. He didn't say who was making the board though. I was also speaking with someone about the Brooktrout boards and he mentioned that DTMF routing was real big in Europe, but not in the US. Wonder why???
Toshiba Sales & Installation Tech
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Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
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Multitech makes a stand alone device that will do just that. https://www.multitech.com/PRODUCTS/Families/FaxFinder/ I realize you mentioned a board, so not sure if that will help you.
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What's more interesting is Eicon just bought Intel/Dialogic, the BIGGEST name in PC telphony.
Also, Brooktrout sued Eicon because Eicon supports the DTMF routing, which Brooktrout has a US-only patent on. Eicon won, because it's up to the customer/integrator to make the board operate in such a manner.
Rob Cashman Customer Support Engineer
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