I have an issue that appears to be routing related from my network to Savvis. I have found the issue to occur off of our network and need help from the far end. Unfortunately, I have been unable to get anyone from Savvis who can help assist with troubleshooting this from their end. Do any of you have a contact number or some way we can use to get in touch with their data noc, so we can work head to head with them?

They host a website that many of our customers use for credit card processing and for four days our customers havent been able to reach it.

Charles Brennan
IP Services