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Joined: Mar 2006
Posts: 171
Member
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OP
Member
Joined: Mar 2006
Posts: 171 |
When a user's mailbox is full the next caller attempting to leave a voicemail will get a prompt something like "the voicemail system is full" (I don't recall the exact words). The caller is then put into routing box 821. Is there somewhere in the programming that I can change where calls are routed after reaching a full mailbox? I've looked through the programming manual and don't see anything.
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Why don't you just increase the size of the mailboxes in class of service?? Auto-delete can be enabled in COS also.
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Joined: Mar 2006
Posts: 171
Member
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OP
Member
Joined: Mar 2006
Posts: 171 |
This particular customer has a mailbox (200 messages) that has filled up over night with legitimate voicemails (it is a customer service line). They don't want a caller to have access to other extensions if the box is full.
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