|
|
|
|
Joined: Apr 2009
Posts: 17
Member
|
OP
Member
Joined: Apr 2009
Posts: 17 |
Can anyone tell me how to program extensions with a single digit numeral? I want people to be able to hit a single digit rather than dialing the whole extension number. I cant figure out which MMC. Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
And IF you did that you would eliminate all the feature dial codes.Or are you talking about a voicemail single digit dialling?
|
|
|
|
|
Joined: Apr 2009
Posts: 17
Member
|
|
OP
Member
Joined: Apr 2009
Posts: 17 |
I think we had our phone lines set up the way I was mentioning. Basically, when the overflow goes to the general greeting I would like it so that instead of dialing extension 203, they could just dial 1,2, or a single number. We only have 4 extensions in our shop. What are feature dial codes?
|
|
|
|
|
Joined: Apr 2009
Posts: 17
Member
|
|
OP
Member
Joined: Apr 2009
Posts: 17 |
Tried a few MMC's and still can't find it. I think what I need is the voicemail single digit dialing to a DS.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
So it sounds like you are talking about the voicemail/auto attendant.Can I assume that it's an SVMi model?Do you know how to access programming for the voicemail system?What you are asking has nothing to do with the phone system programming
|
|
|
|
|
Joined: Apr 2009
Posts: 17
Member
|
|
OP
Member
Joined: Apr 2009
Posts: 17 |
Yes, it is the auto attendant I am speaking of. I've already entered the SVMI-4 card through Hyperterminal but dont know which settings to change. I assume its the blocks and I've tried that to no avail.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
OK,Yes check under blocks
check the day menu block for day,night menu menu block for the night schedule.Page 2 is where you would enter your single digit menus dialling.
|
|
|
|
|
Joined: Apr 2009
Posts: 17
Member
|
|
OP
Member
Joined: Apr 2009
Posts: 17 |
I can't seem to find page 2. I try to cursor down but the last entry is "append to key register"
I want my callers to be able to dial "1" for ext. 201, "2" for ext 202 and so on. How do I specifiy each extension in the blocks/day menu?
|
|
|
|
|
Joined: Apr 2009
Posts: 17
Member
|
|
OP
Member
Joined: Apr 2009
Posts: 17 |
Got it taken care of. I just needed to scroll down to the next page. Thanks for the help!!
|
|
|
|
|
Joined: Jun 2005
Posts: 574
Member
|
|
Member
Joined: Jun 2005
Posts: 574 |
|
|
|
|
Forums84
Topics94,318
Posts638,937
Members49,777
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BobRobert),
99
guests, and
135
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
