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#462090 11/08/06 05:38 AM
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Does anyone know if the contact program Act can use the VIP integration to dial out from its contact list, or does this only work in Outlook?

Thanks!

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#462091 11/08/06 09:42 AM
Joined: Dec 2005
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I haven't tried ACT but it is my understanding that VIP and VIP pro work only with the Outlook database.


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#462092 11/08/06 10:49 AM
Joined: Jun 2005
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i have and i works fine


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
#462093 11/08/06 06:28 PM
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Since I don't have Act in front of me, and have a customer asking how to go about making it work, can someone help me out? Where do they need to go to tell Act to use the VIP integration for calling? Once that's setup, is there a Call button in Act?

Thanks!


Moderated by  5years&counting, nonameyet 

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