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Powered up an ADIX system laying around to use. System has one CPU/HW card in slot 1, not the CPU slot (CPU Card has short slot, not long slot). Also has two 408 cards, a VMAC card, and a 8PSUB card.

When I started programming it, I noticed every port was configured for a virtual KT. So I switched it to ADIX KT, punched down port 1 with a 12KTD and it came right up. Also punched down CO 1.

LCD displays correctly when access Line 1 from the template, and shows line 1 on LCD, however, I have no audio on the IX-12KTD-2.

When I pick up ICM, and call another extension, all displays well, yet no audio. Via SPKR or via Handset.

Have changed polarity on jack, and ironically the phone worked the same. Know for sure the 12KTD works on another system perfectly. Have even punched down a diff 12KTD to port 2 with same results.

I can even hear the relay on the 408 when I press a line button.

Have gone thru all classes and can't figure out what's programmed wrong.

Any ideas?

Thanks,

CadJoe

The reason the ports said virtual KT is because there was not a phone attached when the system came up. I would try a different card, slot, port, etc. I would also try a different phone as well. I know you said that it worked on a different system but I would say it is a variable. Then if all else fails you can default it. I can not think of any programming items that would cause no volume, especially on an intercom call.

Until I read that you had no intercomm audio, I was going to suggest that you check and make sure your 408 cards are set for dual highway. Otherwise your 8 extension ports will work, but the 4 line ports will not be recognized.

Have tried another phone, on port 1 and 2, which resulted in same thing. All the lights on the template work perfectly as expected, so does LCD, just no audio on spkr or handset. Reset the system after I programmed class 1.2 to ADIX KT's.

Haven't tried anything on the 2nd 408 card. I'll power it down tonight, and swap the cards, or punch down to the port 9.

Was wondering what virtual was.. really confused me, since I'm used to seeing everything there.

I am a little confused on why it has 32 stations also, with two 408 cards, and a 8PSUB card.

Wouldn't that be 24, with 8 trunks?

Also, anyone familiar with the VMAC? Has a 32mb flash on it.

Thanks,

CadJoe

E-mail me and I can help you out.

the vmac card allows you to use the vs-vml card, made for the smaller adix-vs, in a full sized adix cabinet, even though it's only a 4 port voice mail, it will still use and show as 8 ports when the system defaults giving you 32 stations when you actually have 28 (16 on the 408's, 8 on the psub and 8 on the vmac).

which cabinet are you using? if it's an older 'plain' adix (not aps) the slots are only 8 ports each, you have to set the 408 card to single hyway (switch on card) and leave the slot to the right empty for the 4 trunk ports (aps cabinet is steel (part number ix-cmm or ix-cml), and plain adix cabinet (part number ix-cm)is plastic) physical/virtual ports need to be prog'd accordingly.

the fact that you say the cpu isn't in the cpu slot makes me think you have an older plain adix cabinet. they used to use separate cpu and hyway cards, but if you put a newer cpu (with integrated hyway like the cpu/hw)into an older cabinet, you'd leave the cpu slot empty and put the cpu into the hwyc slot

the virtual kt's will change to adix kt automatically when you plug a phone into that port, any changes to class 1 require a reset to take effect (sorry if some of this is too elementary, i don't know how much you know about the adix, and i tend to ramble and think outloud)

make sure youre using the yel/or pair on the 408 for your trunk, and the station ports skip pairs (port 1 on wh/bl, port 2 on wh/gr etc) try installing the psub in the slot where the troubled 408 is, then see if you can icm between phones

make sure youre dialing the right ext number for the phone youre calling on icm ('feat 99' will display port and ext number)


hope i've helped, or at least not made things worse

have fun
rich

[This message has been edited by fon_guy (edited August 16, 2005).]

[This message has been edited by fon_guy (edited August 16, 2005).]

Ok, all that makes sense. Please ramble, it helps me think I know more when I take something for granted... hehe

I have an APS cabinet with the lower wattage Power Supply (not the one with fuses). The CPU/HW card is in slot 2, if the CPU slot is slot 1.

Most of the CPU/HW cards I have seen are a longer interface connector, but this CPU/HW card (IX-CPUP/HW) plugs into the first white slot (port 97-128).

I have the blocks number from port 1 thru port 8, truck 1 starting on the 17th pair, and I have each KTD on every other pair down the block. I know I have the block punched correctly and labeled correctly.

I have also punched a 3rd known working phone into the last port on the 2nd 408, ext 216, and can push SPKR and call 202 or 201, and it flashes the phone, when I hit spkr on that phone it answers, and both LCD's show ICM is in progress, yet no audio.

CML backplane has both terminators, no RNGU card, and IX-PWSS power supply.
Slot 1 Empty
Slot 2 CPU/HW Running 7.1 has above board card.
Slot 3 408 Left side of blk 1
Slot 4 408 Right side of blk 1
Slot 5 VMAC
Slot 6 8PSUB Left side of blk 2

I don't currently have tail plugged into the 8PSUB board. Maybe I'll try moving that as you said. Just like you said, when I punched down port 16, 216 came right up, and the system no longer shows virtual.

I haven't used the VME software yet on the VMAC card. Will 2.07 work ok on this older card?

Will continue working on different things to try and get this working.

Thanks,

CadJoe

[This message has been edited by CadJoe (edited August 16, 2005).]

Just out of curiosity, what are the dips supposed to be on the CPU/HW card?

IO SW is:
0 1 1 1 1 1 0 0

CPU SW is:
0 1 0 1 1 0 1 0

Wouldn't think these would have anything to do with the audio problem though.

Also, I was wrong the VMAC has a 48mb card.

having an EML 12 port add on, and not having the system template programmed for that shouldn't hurt anything should it?

I wouldn't think it would.

Don't know when this was, because I set the date and time last night, but the System Error Log has several entries about:

2000/01/01 Class 03-02 Miscellaneous card error Card Class = HWYX Card No. = 1 Other Cards Protocol error.

Was this related to me trying to get my data cable correct when I first powered it up? There are only 16 entries in the log, half are resets, other half are HWYX.

Since I have set the date and time, no entries have been added.

Ok, swapped the 8PSUB and the 408, same result. Took the VMAC and the 8PSUB Out, leaving just the CPU and the two 408', same result. Swapped the 408's, same result.

Jadix, your profile doesn't list your email address, neither does website, so I can't email you.

Thanks,

CadJoe

[This message has been edited by CadJoe (edited August 17, 2005).]

[This message has been edited by CadJoe (edited August 17, 2005).]

I apologize. I will make sure I change that in my profile. My address is [email protected]

Shoot me an e-mail and we can talk through it real time.

J

JADIX is the MAN.

Problem solved in less than an hour.

CPU Card had pins that were bent.

Reseated in CPU slot, and all is well.

Cheers to JADIX !!!

Thanks,

CadJoe