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Does anyone repair Polycom phones or cna anyone tell me where I can get a Polycom conference phone repaired? The modle is: Polycom (Lucent) Sound Station EX (P/N 2301-03323-001)
Thanks.
Amy
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Moderator-Toshiba
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Moderator-Toshiba
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Don't know anyone myself, but the Polycom site has a "partner resource" page, where I would guess you can contact local support - https://portal.polycom.com/portal_web/login.jsp
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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Joined: Nov 2005
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 Thanks!
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Joined: Jun 2004
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Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
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I know this thread is a month old, but I didn't really have much luck when I looked for a repair facility for Polycom conference phones. The price that Polycom wanted to repair the unit was not worth it. I guess it really depends on how expensive of a unit it is. I sent one in to a repair/refurb facility, but it was for a minor repair, and it didn't even come back as "clean" as I would have expected, probably because it wasn't something they were used to dealing with.
If you find a facility that handles them for a reasonable price, please let us know. If any repair facility is looking to fill a niche, I think this would be a good one.
Justin
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Joined: Jan 2007
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It may not be worth it EXCEPT in the case where it involves a board member.
Please feel free to contact me if you run into a dead end.
"Press play and record at the same time" -- Tim Alberstein
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Joined: Jun 2004
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Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
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You're a board member, Tim? So what kind of deals has a board member been able to get on having them repaired?
Justin
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