|
|
Joined: Dec 2008
Posts: 510
Member
|
OP
Member
Joined: Dec 2008
Posts: 510 |
Is anyone noticing an industry trend of small business owners choosing IP hosted service for their telephones rather than legacy equipment? I had 2 prospects choose IP hosted services today.
Bob
With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2007
Posts: 1,951 Likes: 2
Member
|
|
Member
Joined: Jan 2007
Posts: 1,951 Likes: 2 |
Rub your hands together and keep warm for a second. Those "lost prospects" will be giving you a call soon.
I LIKE the idea of hosted IP voice service (i.e. IP Centrex), but I have yet to see it implemented with the level of reliability that most of us have come to expect from hard-wired services.
"Press play and record at the same time" -- Tim Alberstein
|
|
|
|
|
Joined: Dec 2004
Posts: 5,722
Member
|
|
Member
Joined: Dec 2004
Posts: 5,722 |
The only semi-successful hosted IP in my area is a bank group that uses at&t central office features over at&t T-1s to the locations....no use over non-at&t T-1s. If at&t can't control the circuit they won't service it.
Ken
---------
|
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Ken, that just sounds like Centrex delivered via T1 and channel bank! John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Jun 2007
Posts: 2,106
Member
|
|
Member
Joined: Jun 2007
Posts: 2,106 |
I have a few clients doing hosted call centers with me and they tell me they love it. It's a fraction of the cost of what it would cost them to get the same connectivity in-hour (T1-wise) and i'm competitive on their local rates. They also like knowing they can have agents wherever they have good internet. I have one client who's moved 3 times and the only downtime he experienced was on the moving truck. They were up and running business as usual within an hour of setting up their computers. I have had one customer ditch their cable modem and get a Data T1 instead. All their problems then disappeared. So, there is hope when it's done right 
|
|
|
|
|
Joined: Dec 2004
Posts: 5,722
Member
|
|
Member
Joined: Dec 2004
Posts: 5,722 |
You said it all, James...... :shrug:
Ken
---------
|
|
|
|
|
Joined: Jun 2007
Posts: 2,106
Member
|
|
Member
Joined: Jun 2007
Posts: 2,106 |
Naaa, customers are never cheap... they are just "creatively thrifty" in ways we don't understand! Not like we are professionals who do this for a living or anything
|
|
|
|
|
Joined: Sep 2004
Posts: 194
Member
|
|
Member
Joined: Sep 2004
Posts: 194 |
Hi Guys,
I suggest you offer a hosted solution yourself.
Mitel is a fairly good platform I hear.
I prefer Nortel stuff but Im biased.
Offer it as a solution.
Likely be worth it.
Its a trend around the world.
I have a customer in the UK.
The servicing company offered a Mitel hosted solution.
Since there isnt much work out there, You might as well learn something like how to offer a hosted solution.
just my 2 cents
CCNA
CCNA Voice
MCSE W2K3
Security +
CS1000 5.5
Toshiba
Comdial
Avaya
Mitel
Norstar
|
|
|
|
Forums84
Topics94,296
Posts638,846
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BobRobert),
178
guests, and
282
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
