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Joined: Jan 2007
Posts: 75
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Joined: Jan 2007
Posts: 75
We are now getting the following symptom.... it is intermittent....

Phone rings, might be one ring, or 3 rings, caller ID appears 95% of the time, then the incoming call is picked up then hung up on.... I went into the C screen and watched the system for hours on end, and it shows the incoming call, then when it drops the call I see nothing indicating to what is picking the line up.... it just dissapears from the screen....

Here is what I have done so far.... I changed the Trunk card these lines were installed on, no change..... I then changed the CARD next to the CPU that has the modem on it (don't know what it is called) and it appeared to changed the symptom initially but now I'm not sure if it really changed it or not.... becasue it still does it...
I reset all cards in the rack and powered up and down multiple times....

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Joined: Nov 2001
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Rhett

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