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Joined: Jul 2006
Posts: 728
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OP
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Joined: Jul 2006
Posts: 728 |
Ernie and the people at X-Blue are top notch!
Ordered the system on Monday and I got the phones yesterday. Should have the system today...
Awesome Customer Service from X-Blue.
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: May 2002
Posts: 4,301 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,301 Likes: 7 |
Should be a nice smooth install.
Good system, good luck/
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Joined: May 2002
Posts: 4,301 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,301 Likes: 7 |
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Joined: Jul 2006
Posts: 728
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OP
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Joined: Jul 2006
Posts: 728 |
Well, I had an out of box failure on the KSU... Apparently there are a bad batch of KSU's...
Got a replacement the next day installed it, and the 308 card wouldn't work. I could press the CO ports for 4-6 and get dial tone for a split second then it would be no dice for dialing or anything. Renell at X-blue had me install two 308 cards but still use the first 308 ports. Everything is working fine now. No issues from the system.. Just wondering if I should change it out for an actual 6-16 or leave it as a 9-24... I really like the people at X-Blue... Very fast and understanding... Easy to work with.
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Joined: May 2002
Posts: 4,301 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,301 Likes: 7 |
What did the cust order and pay for, 6-16 or 9-24?
Sorry to hear of the problems. I've had no out of box failures.
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Joined: Jul 2006
Posts: 728
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Joined: Jul 2006
Posts: 728 |
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