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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
This adapter has a Cisco part number (MOH-USB-AUDIO), but it is a 3rd-party device (UTA3100B USB-Audio Adapter). I've talked with some people who have had limited success with audio quality when connecting an audio source. I'm sure the issues they experienced have to do with the impedance requirements of the device, but I'm not able to locate the actual impedance requirements anywhere. Does anyone know?

Thanks!

Justin

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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Bump.

Justin

Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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I stumbled across this thread that may be of help. Esp. the guy with the iPOD that turned the output down to half level and then the MOH was good.

https://supportforums.cisco.com/thread/302216?tstart=0&viewcondensed#jive-thread-4

Mic "Line In" is 'usually' about 150 ohms.

Hope this helps. John C.


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
We ended up using one of these , found through the last posted link. Thanks for the lead. The attenuator did the trick.

Justin


Moderated by  5years&counting 

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