atcomsystems.ca/forum Forums Other TDM Phone Systems Vertical Telephones & Systems SBX Speakerphones

Speakerphone to speakerphone never works good, one party needs to pic up h/set. I've not had any complaints on the speakerphone but i've noticed customer commenting on sbx phones being bigger(wider) than their old phones. Maybe its not everyone but a few having trouble, phones sitting at a different angle or closer to pc speakers etc. I've had toshiba phones were an entire batch of phones had issues.

Check the speakerphone volume setting..I'll bet they jacked it back up to max.

hi there,

just letting you know that the suggested best settings both worked with our recent 2 sites although it also involves managing the clients in terms of expectations with using the speaker phones...like moving the phone closer to user in some cases.

sorry for the late reply...just making sure both of them have accepted how the sbx speaker phone works.

now, i'm planning to modify config accordingly before even installing any new sbx's to minimize complaints about the speaker phone.

thanks again to all for your inputs.

I have noticed that the older SBX speaker phones work better and sound better than the newer ones.

I've had the same issues. I have played with the volume settings and that kinda worked. I usually tell the customer to reduce speakerphone volume a bit and adjust the co volume so they're happy.

I was originally told they were a full duplex but found out they're a half duplex.