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Joined: Oct 2010
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OP
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Dear all,
I am trying to call forward all the incoming calls from one extension to an external phone number. We are trying to setup a coworker work from home and so far we are unable to forward all her calls using:
Ext. Button + #6011 + Dest No.
We can forward only to a three digit extension.
I have access to the emanager software I can login into the system.
Someone knows how to accomplish call forward on the CTX-100, either from the phone or from emanager software.
Thanks in advance.
Info: System CTX-100 Phone DKT-3020
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Joined: Oct 2010
Posts: 8
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OP
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Joined: Oct 2010
Posts: 8 |
I was able to complete the call forward procedure by reading an old entry on this very same forum.
I was unaware that I was required to enter the following pattern.
Ext. Button + #6011 + 9 + Dest No.
Thanks in advance. !
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
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Joined: Mar 2001
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See how good the archives are?
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Mar 2013
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I'm having the same exact issue, however dialing 9 does not work, as our system is not configured for LCR. How do I get external call forwarding to select our CO line 7 and then dial? There must be a code for it, but I can't seem to find it. Thanks!
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Joined: Mar 2010
Posts: 228
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I'm pretty sure you are going to have to set up LCR because you have to use dial 9 when setting up the external call forward.
And make sure your Trunk supervision is set to received to allow trunk to trunk transfers. Also your COS.
Jason
Toshiba/Avaya/Nortel Installations and Service.
Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
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Try #6011#7007{phone number}# This will only grab line 7, so if its busy it won't go out.
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Joined: Mar 2013
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That worked perfectly, thank you!!!
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