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Joined: Aug 2011
Posts: 219
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OP
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Joined: Aug 2011
Posts: 219 |
I ve been out of touch for a while. The last time there was SMT i5243 IPphone on samsung products. Is there anything new yet plus live CDR adaptation? Is there a way for Samsung OS7400 networked with AVAYA to display extension names with CLIP?
heads up
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
there is a mobile client comming for android with the next release of software, not much else really other then the contact centre as a replacement for ACD.
Never done this to avaya but it works with mitel.
In the send cli number table there is a sip alias field which you can put the name in, and then the number in whichever table number you have selected in your sip options
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Joined: May 2008
Posts: 523
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Joined: May 2008
Posts: 523 |
Hi Nameless,
Are you sure they're coming out with an Android client on the next release?
The Samsung Xchange mobile app was weighed, measured and found wanting. I thought it was woefully inadequate. Mitel and the others have had a real SmartPhone Softphone out for years...
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Samsung had a softphone app for the Power PC (old windows mobile) platform.
All the documentation i've seen says there is a mobile app comming for android (might only be for samsung's galaxy series not sure).
Requires 4.65 or higher to support it.
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Joined: Jan 2008
Posts: 181
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Joined: Jan 2008
Posts: 181 |
FMC arrived in UK running V4.70, supported devices are the S3 and Note 2.
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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
Posts: 602 |
Kaiser,
Call your sales rep, you can get a dealer demo of the new software which does include the new android, ipad/iphone app along with operator and much more, seems to work great so far.
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Joined: Sep 2004
Posts: 395
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Joined: Sep 2004
Posts: 395 |
Anyone know what resources/licenses are required for the smartphone app?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
There is a mobile client license, talks back to the system via wifi locally, and via 3g/4g when out of office and connects back via an internet connection.
Hopefully it will work with wifi hot spots
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Joined: May 2008
Posts: 523
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Joined: May 2008
Posts: 523 |
What's the "FMC"?
There's nothing about v4.70 on the GSBN. Left a message for my rep.
This isn't Xchange is it?
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Joined: Jan 2008
Posts: 181
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Joined: Jan 2008
Posts: 181 |
I'll mail you the release notes, its not the Xchange client.
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