|
|
|
|
Joined: Jul 2008
Posts: 59
Member
|
OP
Member
Joined: Jul 2008
Posts: 59 |
Hello,
We have an intertel axxent phone pbx system version 8.103
We have a phone number that I would like to route to a specific extension number when dialed. Right now the phones line seems to drop it in our default devices application (2502)
Can anybody point me in the right direction as to where I could look in db studio and see how that phone line is being routed in my system and then change it to ring an extension directly?
Thank you very much
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2010
Posts: 122
Member
|
|
Member
Joined: Feb 2010
Posts: 122 |
SeaTec,
It has been awhile since I have been in an Axxess system but, it should be under System --> Trunk Related Information --> Call Routing Tables.
Michael L. Gates
I DON'T LIKE PEOPLE PLAYING ON MY PHONE!! "I keeps it real"
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
|
|
|
|
|
Joined: Jul 2008
Posts: 59
Member
|
|
OP
Member
Joined: Jul 2008
Posts: 59 |
I am very sorry for not checking on this thread for son long but I had given up. Postman. I was looking in the CRT tables and one entry is pointing to my 2502 application and the rest to NONE. Does that make sense? DND on: HOw do I determine what trunks they are? THank you PS: this is CRT 1 ![[Linked Image from i835.photobucket.com]](https://i835.photobucket.com/albums/zz279/seatec1/image001_zps7abbfa22.png)
Last edited by SeaTec; 06/18/13 08:37 AM.
|
|
|
|
|
Joined: Jul 2008
Posts: 59
Member
|
|
OP
Member
Joined: Jul 2008
Posts: 59 |
Also, I tried changing some of the NON entries to a test application to see if I could get an inbound line to route but am not sure if I have to "RESET NOW" the application to make the changes active.
|
|
|
|
|
Joined: Jul 2008
Posts: 59
Member
|
|
OP
Member
Joined: Jul 2008
Posts: 59 |
wow. just tried to change the first entry in the crt to point to a different application and now all my applications are gone. WTH?
|
|
|
|
|
Joined: Jul 2008
Posts: 59
Member
|
|
OP
Member
Joined: Jul 2008
Posts: 59 |
I had shortcuts (favorites) to the application folder and the mailbox folder. When I select them I get an error stating that this favorite is either invalid or referencing and OLM-only folder. Delete?
Funny thing is that the applications and mailboxes are still working. I just cant get to them anymore for maintenance.
Anybody have an idea as to what could cause this?
|
|
|
|
Forums84
Topics94,298
Posts638,870
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
96
guests, and
316
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from i835.photobucket.com]](https://s835.photobucket.com/user/seatec1/media/image001_zps7abbfa22.png.html)