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Joined: Jun 2007
Posts: 153
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Joined: Jun 2007
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We have recently been accepted as an Avaya BP. I took an implementation course 4 months ago through another BP and recently purchased a demo from them. It is an IP500 V2 9.0.0.0 Build 829 and I am running Manager 9.0.4.0 Build 965. As I was familiarizing myself with programming and changing configurations I might have accidentally changed the mode when I was trying to set up voicemail. Phones displayed the message "no license available". I tried several things including changing mode and creating an offline configuration in basic mode. I was instructed to uncheck default to standard and then erase configuration which I did and did not resolve the issue. I then did a reboot. Now all phones are dead with no lights or displays and red lights are on the control unit ports. Any suggestions on how to resolve this? Thanks.
Larry
Authorized Avaya Business Partner
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Joined: May 2002
Posts: 4,302 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,302 Likes: 7 |
If your a ABP your distributer would be the best for tecxh support.
To your question, default the system and start over.
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Joined: May 2004
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Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,665 Likes: 4 |
Check your licensing...look at SSA, it will show you errors.
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Joined: Jun 2007
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Corrupt SD card was the problem. Thanks for the input.
Larry
Authorized Avaya Business Partner
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