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Joined: Jun 2007
Posts: 22
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I have a customer with a Axxess 5.1 with a embedded voice mail 7.1. When they came into work and tried to acess voice mail 2500 and 2501 is unpluged with a minor alarm. I tried to reboot VM the VM did not come up. I think the VM is done. Can anyone tell me another way to get the VM up. By the way the axxess system did not lose any programming.
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Joined: Jun 2007
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did you hook up a monitor/KB to see what the EVMC is doing? 5.1 will not work with a 7.1 voice mail so I am not sure what you have going there. Hook up a monitor and post where it is dying, that will be a start.
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Joined: Jun 2007
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I made a bo bo the phone system version is 7.1
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Joined: Jun 2007
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Thankyou Chris for the reply I will hook up a moniter and see whats failing. Ill get back after I do the test.
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Joined: Dec 2002
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I can put you in touch with an Inter-Tel dealer in Cleveland, PM me.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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