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Joined: Jan 2016
Posts: 9
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OP
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Joined: Jan 2016
Posts: 9 |
Hello -
Our voicemail card's hard drive went bad last week and we replaced the card...now we have no automated attendat like we did. How do I re-program the AA:
Thank you for calling....For sales press 1, for purchasing press 2, etc.
Thanks,
Devo
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Joined: Oct 2008
Posts: 298
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Joined: Oct 2008
Posts: 298 |
Not the easiest without the CoSession software. Might be best to call in someone for assistance.
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Joined: Jan 2016
Posts: 9
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OP
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Joined: Jan 2016
Posts: 9 |
Thanks. We have the CoSession software.
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Joined: Oct 2008
Posts: 298
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Joined: Oct 2008
Posts: 298 |
With CoSession, you would just have to change your one-key dialling assignment in the "Opening Box" screen. Also make sure you change the 1 key dialling delay to at least one second or it wont work. Then log into the manager mailbox via a phone to record the greetings.
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