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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
Posts: 602 |
Don't you guys use We-Operations as well? If so it's on there.
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Joined: May 2004
Posts: 336
Member
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Member
Joined: May 2004
Posts: 336 |
I just had a customers 7030 die on me after a power failure, this is the 2nd one that I've had this happen to me.
The first one I sent in for repair but I need to be able to recover these on site but I'm having some trouble following the directions and could use some help.
I built the cable and have no problems accessing it through the serial port but after that I'm stuck.
I downloaded the 7030 software from WE Operations but when I un zip it there's no Boot file like it shows in the PDF.
Any ideas?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
You only need the boot file (bt30v4xx.bin) if you're upgrading to 4.93 or if it's <4.40 currently.
There are a bunch of commands you need to type, and also need to setup a tftp server (i use 3cdaemon or tftpd)
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Joined: May 2004
Posts: 336
Member
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Member
Joined: May 2004
Posts: 336 |
Ok, that's good to know, the version i have is 4.71.
Are the commands that I need to type in the PDF, I just saw q and the print command.
I'll try it again later on today
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Joined: May 2004
Posts: 336
Member
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Member
Joined: May 2004
Posts: 336 |
I'm unzipping the 7030 software into a new folder on my desktop but I can't attach it to my tftp server.
I must be doing something wrong, any ideas?
Thanks,
Mark
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Joined: Dec 2010
Posts: 681
Member
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Member
Joined: Dec 2010
Posts: 681 |
You should be able to point the tftp directory to the folder on your desktop.
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Joined: May 2004
Posts: 336
Member
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Member
Joined: May 2004
Posts: 336 |
Thanks for the reply,
I thought so too but when I point to the folder it doesn't recognize what's inside, I know I'm doing something wrong..ugh
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
look at the logs on your tftp server, it'll tell you the file the system is looking for
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Joined: May 2004
Posts: 336
Member
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Member
Joined: May 2004
Posts: 336 |
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Joined: May 2004
Posts: 336
Member
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Member
Joined: May 2004
Posts: 336 |
Ok, I finally figured out how to reflash my 7030 but now I need to upload VM prompt file.
Can someone tell me the procedure to do that or point me to a PDF that walks me through the steps.
Thanks
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