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Joined: Oct 2007
Posts: 19
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OP
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Joined: Oct 2007
Posts: 19 |
Is there any sort of dashboard like screen that I can look which would give me basic information about how the phone switch is operating. Something like how many calls are active right now. How many more can we handle? Something similar to the following. Freepbx status page I do have Contact Center Suite. I just don't know its capabilities.
Inter-Tel 11.01
Contact Center Suite
Intelligent Router
Enterprise Messaging 11.01
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Joined: Sep 2005
Posts: 840
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Joined: Sep 2005
Posts: 840 |
Realviewer will show you tons of real-time numbers. Very likely you have at least one Realviewer license included w/ Contact Center Suite, you just need to install the app on a PC.
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