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Joined: Aug 2001
Posts: 774
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OP
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Joined: Aug 2001
Posts: 774 |
Ok all, I am having a problem with a pt to pt T1 between an Inter-Tel 9.0 and a Nortel Option 81C. The problem is that the call comes into the Option, and is passed to the Axxess by a pt to pt T1. The call comes into the users on the Axxess, and they start there greeting, but the audio does not kick in for about 5 seconds, so they are only hearing the last part of the greeting. Any help you can give me? I am pulling what is left of my hair out on this one. Of course the Option 81C guy is telling me he has checked everything, and his side is good.
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Joined: Aug 2005
Posts: 6,692
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Joined: Aug 2005
Posts: 6,692 |
I'm sure you've already checked this, but are you getting any bandwidth alarms in the report?
On a different note, I seem to remember a similar issue involving latency that was resolved by a setting in DB Studio or a problem with too many hops when getting to a PRI. I'm on my phone now, so it's a little hard to research but I think superfoneguy had the answer in that thread. If not, it may have been SoCalJake.
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