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Joined: Apr 2003
Posts: 30
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OP
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Joined: Apr 2003
Posts: 30 |
I've got a customer with a Magix system and they are currently using 9 to dial out.
Some users are mistakenly dialing "911" when trying to make calls.
How do I change the dial out code from 9 to another number,preferably 8?
Thanks
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Joined: Jan 2004
Posts: 515
RIP Moderator
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RIP Moderator
Joined: Jan 2004
Posts: 515 |
Well, the "SYSTEM RENUMBER" part of the Standard SPM Menu can help you do that.
But 8 is a VERY BAD NUMBER.
All of your LINE NUMBERS, Park Zones and maybe some other things are set to start with 8.
Therefore, you would have to renumber all of those before you can change your Dial Out Code to 8.
How 'bout "5".
That's a good number......
Good Luck
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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Joined: Apr 2003
Posts: 30
Member
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OP
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Joined: Apr 2003
Posts: 30 |
Thanks, I think that'll work.
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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
How about disabling the "allow 11" feature - then your users will have to dial 9 and THEN 911 to reach emergency services, BUT, when they start to dial a long distance number, press 9 and "fat-finger" the 1 before the area code, they don't get 911
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Joined: Oct 2006
Posts: 291
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Member
Joined: Oct 2006
Posts: 291 |
I a go along with TTT, But if you have any spare buttons, put "911" on a button.
Voice/Data & Cable Contractors, Avaya/Lucent, Nortel and Panasonic Serving Central Fl
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