|
Joined: Apr 2007
Posts: 8
Member
|
OP
Member
Joined: Apr 2007
Posts: 8 |
HELP !!!!!! My boss asked me to set up a do not disturb button to voice mail in our definity system. Does anybody can tell me how to do it.
Thank you.
|
|
|
|
Joined: Nov 2004
Posts: 2,698
Member
|
Member
Joined: Nov 2004
Posts: 2,698 |
I do not use "Do Not Disturb" but you could put a "Send Calls" button on the phone. Pressing the button or invoking the code would let the phone ring only 1/2 time and then the calls would go to cover.
To Succeed in life, you need three things: a wishbone, a backbone and a funnybone. ..Reba McEntire
|
|
|
|
Joined: Apr 2005
Posts: 1,138
Member
|
Member
Joined: Apr 2005
Posts: 1,138 |
It's 'dn-dst' but I agree with Rhonda, Send All Calls is probably best.
|
|
|
|
Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Send calls acts as a DND button.
|
|
|
|
Joined: Apr 2005
Posts: 1,138
Member
|
Member
Joined: Apr 2005
Posts: 1,138 |
No so. If you have DND on (dn-dst), incoming calls will goto the the attendant console. SAC will send calls to voice mail. They are different.
You can also set up a ext-dn-dst or grp-dn-dst.
|
|
|
|
Joined: Apr 2007
Posts: 8
Member
|
OP
Member
Joined: Apr 2007
Posts: 8 |
|
|
|
|
Joined: Apr 2007
Posts: 8
Member
|
OP
Member
Joined: Apr 2007
Posts: 8 |
|
|
|
Forums84
Topics94,293
Posts638,829
Members49,768
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
134
guests, and
249
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|