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Joined: Jun 2004
Posts: 100
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Joined: Jun 2004
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We are in need of help if possiable.
I have a question in reference to one of our customer They have an Avaya Definity G3R with a minor alarm that we can not clear the errors are.
Hardware Error Report:
01-Power Error Type: 3840
Test Results:
01-Power Test# 5 Fail Error Code:8
Thank you in advance,
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Joined: Apr 2005
Posts: 1,138
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run 'disp er'. Cut and paste the error report. It's much easier to look up errors when you have the maintenance name.
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Joined: Sep 2005
Posts: 898
RIP Moderator-General
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RIP Moderator-General
Joined: Sep 2005
Posts: 898 |
Sounds like the "hold over" batteries are shot...not a big deal they don't do much anyway..only problem is the alarm will stay there and drive your attendant nuts..
Bob Wells WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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Joined: Jun 2004
Posts: 100
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Really, Is this battery replaceable is there a part number?
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Joined: Aug 2007
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Mike Jones "A people that values its privileges above its principles soon loses both." - Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
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Joined: Jun 2004
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Thank you guys problem have been corrected it was the internal battery.
Thanks again! :-) Will
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Joined: Jun 2004
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Hello guys,
We when ahead and installed replacement battery but the alarm is still there....Not sure what else to do and ideas.
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Joined: Sep 2005
Posts: 898
RIP Moderator-General
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RIP Moderator-General
Joined: Sep 2005
Posts: 898 |
Usually takes anywhere from 48-72 hours for the battery's to charge, that is if your charger is putting out, you might want to check that. If it is alarm should go away after awhile. We usualy do a reset 1 and see if it comes back..quicker that way...
Bob Wells WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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