atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Wireless Partner 18D Headset

Probably the best solution would be to use CT-12's which have the dial pad that clips to the belt or pocket. At that point it is just like any single phone on the system which can utilize the pre-programed user codes from the system to access calls and retrieve held calls.

Todd