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Joined: Aug 2006
Posts: 131
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Joined: Aug 2006
Posts: 131 |
I just put in a refurb'd Partner system into a small motel. Not sure which rev. It's been in about a month and now I'm getting complaints of room phones ringing all night for no apparent reason. When they answer the call they hear static. Any ideas?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Sounds like you got a bad card or cards.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Perhaps shorted I/W on one extension, causing it to dial another extension?
If you have a DSS, or all the extensions mapped to buttons on a phone, maybe you can see extensions off hook when it happens
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
Are these phones per chance the the old MLS phones.?
I would assume they are single line sets.
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Joined: Aug 2006
Posts: 131
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Joined: Aug 2006
Posts: 131 |
Thanks for the ideas. All phones are s/l's. What I did was ran a backup of the programming, defaulted system (which I should have done to begin with) and uploaded the programming. That was Monday. Today is Friday and I haven't heard back. My fingers are crossed.
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